St. Petersburg Free Clinic is dedicated to treating our neighbors in need with dignity and respect. We are always looking for talented people to join our team who carry these same beliefs.

Working at the Free Clinic gives you an opportunity to help change the lives of the poor and homeless in our community.

St. Petersburg Free Clinic is a drug free workplace & an equal opportunity employer.

View current job openings below:

St Petersburg Free Clinic, Baldwin Women’s Residence
Intake Coordinator

Job Summary

At the Baldwin Women’s Residence, the Intake Coordinator is assigned by the Program Director to assist homeless and addicted adult women in crisis.  Manage the intake and referral process, including assessment, screening and interviewing potential residents for the program. Further assist new residents with the admitting process. Provide referrals as needed to other social services agencies and community programs for alternative housing opportunities and/or additional services. Create client profiles and add data to a client management system, PHMIS.

Qualifications

  • Must have an understanding and compassion for the complex problems of addiction and the homeless. An associate’s degree human services, social work, psychology, or substance abuse. Possess a vast knowledge of community resources that assist the homeless in southern Pinellas County.  Experience working with clients who have substance abuse and/or mental health issues. Familiarity with the challenges of assisting a diverse population.  Must have strong communication skills (both written and verbal), time management and organizational skills; computer literacy (i.e., Word, Excel, etc.). Able to use a computer, telephone and other office equipment. Possess a valid driver’s license. Must be able to climb the stairs several times a day, lift 20 lbs. and sit at a desk for extended periods of time.

Specific Responsibilities

  • Answer and direct all incoming calls. Conduct prioritization assessments in a county wide client information system and screening with potential residents, coordinate interviews with the PD. Assist with identifying potential candidates for housing. Schedule and coordinate all aspects of the intake and/or referral process as it relates to new residents. This includes pre-screening, interviewing, setting appointments, collecting all intake documentation and notifying applicants of their status.
  • Assist with conducting face-to-face interviews with the potential candidates, collecting confidential and sensitive information.
  • Enter client data into a client-information system that is shared by other agencies and providers throughout Pinellas County, PHMIS.
  • Review completed application package with the potential program participant to ensure that all information is accurate and timely.
  • Ensure that all files are up to date, filed appropriately and secured in assigned designated area.
  • Guide the resident through the move-in process including a review of policies and procedures, introduction to the Resident Manager and their assigned Case Manager. Be the point of contact for any new resident information.
  • Attend weekly staff meetings to provide intake updates to the Program Director, Case Managers, and Resident Manager
  • Establish a professional relationship with all other staff and volunteers to form a productive and cohesive team.
  • Develop and maintain a strong network of referrals to other social service agencies and providers.
  • Maintain a working knowledge of all policies and procedures guiding the work of this position, the program, Women’s Residence and the St. Petersburg Free Clinic overall. Perform all job functions in line with these policies and procedures.
  • Daily use of a computer, telephone and other office equipment.
  • Perform all other duties as assigned by the Program Director.

Please email cover letter and resume to Cindy Burnham at cynthia.burnham@stpetersburgfreeclinic.org.

Note: A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position, as well as your salary requirements.


St. Petersburg Free Clinic Health Center
Administrative Assistant Position

Job Duties and Description: 

Technology Skills

  • Skilled in MS Office including Word, Excel, Outlook and PowerPoint
  • Ability to learn specialty software program
  • Act as a resource to Health Center staff and volunteers to create documents and provide general assistance
  • Ability to develop and manage databases
  • Ability to take a lead role in updating and using the CareMessage patient notification system
  • Ability to learn the electronic health records system to be able to answer general questions and collect data for reports
  • Set up audiovisual equipment for educational presentations and assist faculty with developing their presentations

Financial Skills

  • Order office and clinic supplies as needed, reconcile invoices and submit for payment
  • Maintain spreadsheets to track grant and program expenses
  • Assist with preparing grant reports

General Office Skills

  • Excellent phone and client skills required
  • Assists patients with completing applications
  • Liaison with vendors
  • Maintain inventory of medications (including labeling) and clinic supplies
  • Assist with correspondence, mailings and telephone outreach
  • Ability to work independently with minimal supervision
  • Assist with organizing educational and special events at the clinic
  • Participate in community outreach activities
  • Various other duties and flexibility as needed to meet operations requirements

Logistics

  • Reports to SPFC Health Center Director
  • Full-time work hours: Monday – Friday, 8:30 am – 5:00 PM, or as arranged
  • Eligible for benefits including vacation and sick leave, health and life insurance, paid holidays

Email Resume to: susan.easter@stpetersburgfreeclinic.org. No phone calls please.


Client Advocate/Resource Specialist
We Help Services

35-40 Hours per Week
Monday – Friday, 8:00am-5pm
Ability to Work One Evening (7pm) per Week

Note: A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position, as well as your salary requirements.

Job Summary: We Help Services provides direct services to clients, including a food pantry, limited financial assistance, and referral information. This position will report to the Program Director and will assist with all aspects of We Help, including client interviews, working at front desk and in the food pantry.  Duties also include supervision and training of volunteers.  Client Advocate/Resource Specialist will serve as a resource for staff, volunteers, and clients, and must be knowledgeable of services and resources available to clients.  He/she will meet with clients to assess temporary needs and provides services in a timely manner.

Qualifications: Bachelor’s degree or equivalent work experience required. Social services/human services experience, supervisory experience and background with general office administration are greatly desired. Candidate must be knowledgeable about public assistance, social services, and other local resources available to clients in Pinellas County. Must be organized, friendly, diplomatic, and team player who can take initiative and work independently with little supervision. Must possess and display excellent communication skills, both oral and written. Ability to work effectively in a stressful and fast-paced environment is essential. Must have reliable transportation to attend local networking and service provider meetings. Position requires some lifting and bending.  Computer skills required. Bi-lingual (Spanish) preferred.

Specific Requirements:

  • Assist in providing client services at front desk and perform client interviews; assess client needs and provide appropriate assistance.
  • Assist with scheduling client appointments for water assistance.
  • Sort, stock and pack food in the food pantry as needed. Physical aspects include bending, lifting, stocking, cleaning, and moving large boxes, occasionally in a warehouse environment.
  • Occasional cleaning of pantry and lobby.
  • Attend networking and service provider meetings to remain informed of all relevant resources and programs.
  • Be knowledgeable of local resources and services available to clients, including processes and requirements for obtaining assistance.
  • Educate other staff and volunteers about relevant services available to our clients. Prepare training materials, resource lists, and conduct volunteer trainings, when appropriate.
  • Develop and maintain good working relationships with other services providers. Work with other agencies to best serve client needs.
  • Be knowledgeable of local housing resources and services; serve as a resource to clients in housing search.
  • Be knowledgeable of SNAP benefits and application process; assist clients with applications and benefits questions. Establish and maintain relationship with DCF liaison.
  • Learn requirements for obtaining Florida ID and birth certificates from all states; assist clients and process requests in a timely manner.
  • Assist with scheduling and supervision of We Help volunteers and volunteer group activities, as needed.
  • Participate in staff meetings, supervisory conferences, and training programs.
  • Assist clients with using computer to apply for benefits and services or job search.
  • Input client data and maintain client records in program database.
  • Keep We Help Services’ workspace functional, presentable, and clean.
  • Participate in other duties as agreed upon with Program Director.

E-Mail resume to wehelp@stpetersburgfreeclinic.org

St. Petersburg Free Clinic does not discriminate against an qualified applicant for employment because of race, known disabilities, color, creed, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, veteran status, or non-job related factors in hiring.